The website opportunity
A service website that helps the office as well as the customer
Your website should help a homeowner work out whether you are the right company to call. Make the services, coverage, opening hours, and contact options easy to find. An urgent caller should not have to move through several decorative panels to reach the phone number.
The site also needs to set accurate expectations. A request form is not a confirmed appointment unless it connects to a system that can actually reserve one. We make that distinction clear and agree what the customer sees after submitting a request.
